William has over 30 years of experience with networking and cybersecurity in the retail, health care, government, military, and manufacturing sectors.

William is an award-winning IT instructor with over 20 years of experience in the classroom delivering hands-on learning experiences to his students. In addition to teaching exam prep courses for those certificates, he is also an experienced course developer and is the author of several technical training courses. His titles include VoIP for IT Decision Makers, Understanding Telecommunications Technologies, Cabling Voice and Data Networks, IT Fundamentals, Understanding Networking Fundamentals, Internetworking with TCP/IP, and Mobility+ Exam Prep.

William has delivered thousands of courses on networking technology and cybersecurity throughout North America, Canada, and Western Europe. He received his B.A. and M.A. from Indiana State University and lives in Orlando, Florida. William maintains currency in the following certifications:

Certifications